Thanks for shopping at Sawyer. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item to be eligible for a refund, exchange or store credit.
To be eligible for a return or refund, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your refund is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If your refund is not approved you may still be eligible for an exchange or store credit. We will notify you of this at the same time as your refund status.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
Submitting A Return
To submit a return please complete this form.
If you have any questions about returns please contact us.